Passenger Handling Course

Airport Based Careers

On completion of the passenger ground handling training course, learners will be eligible to apply for ground positions within the aviation industry. These areas include: Meet and Greets, Check-in, Boarding, Arrivals and / or reservations.  Chance of employment is increased as handling agents often prefer employing staff members who have Airline knowledge.

On successful completion of course, the learner will be presented with an Airport Passenger Handling certificate indicating competence. This certificate is recognised as we provide the learner with updated and current Aviation procedures and knowledge.

Although the training is no guarantee of employment we do have an understanding with some companies to contact us when they require trained staff.

The training modules which form part of the passenger ground handling training are:

  • Aviation General, Codes and Abbreviations, Airline terminology, Travel Documentation, Baggage Handling, Airport Environment – Hazards and Risks & Basic Ticketing
  • Aviation Medicine, HIV & AIDS and Handling of passengers with Special Needs
  • Dangerous Goods
  • Security Awareness
  • Interviewing Skills
  • Customer Resource Management, Conflict Management, Cultural Diversity

Course Entry Requirements

  • Minimum of 17 years of age
  • Proficient in the English language

Course Duration And Cost:

The duration of this course is 3 weeks (15 working days) with an all-inclusive cost of R6000

  • All manuals and required training material
  • All practical and theoretical training modules

 

Customer Service Agent / Passenger Ground Handling, including Systems Training

Course duration is 5 weeks, all inclusive cost of R10 000

  • All manuals and required training material
  • All practical and theoretical training modules

Blended Learning Program for our Customer Service Agent / Passenger Ground Handling, Part Time – Online.

Course Duration: 4 weeks Online and 1 week residency.

Course Cost: R5000.00

A minimum of 8 learners are required to commence a training course.

Course Entry Requirements                            

*Minimum of 17 years of age

*Proficient in the English language

*Minimum Grade 12 or NQF Level 4